FREQUENT QUESTIONS

How long does it take to receive the product?

If the product is in stock, the delivery is made the same day as the order confirmation or the next day. Delivery takes 1-3 working days.

If the product is not in stock, your order will be ready for delivery in a maximum of 5 days, plus the 1-3 day delivery time.

Can I order a different color combination than the ones already in stock?

Yes. Based on a phone or email order, you can request the creation of a customized product according to your taste.

There is also the option to personalize the product with embroidery (for example name, text or drawing). The cost of this service depends on the complexity of the embroidery and is communicated after the order with confirmation from you.

Is delivery included?

Yes. On the territory of Romania, delivery is free.

What do I do if I want to change the product, because I want a different color?

The product may change. See return policy .